Is this Penz Hotel West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Penz Hotel West have a swimming pool?

No, this Penz Hotel West does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Penz Hotel West?

Best-rates for the Penz Hotel West starts from $205 per night with includes Balcony/Terrace, Restaurant, Bar, Laundry, Transportation/Shuttle, Skiing, Fireplace/Heating, Toiletries, Parking, Accessibility, Security/Safety, Business Services, Bedding/Linens, Spa, Internet, TV, Wheelchair Accessible, Wellness Facilities, Guest Services, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Penz Hotel West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Penz Hotel West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Penz Hotel West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Penz Hotel West?

Based on the information reported by the owner or manager, the Penz Hotel West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Penz Hotel West?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Penz Hotel West | Hotel in Innsbruck

| 8.8 (829 Reviews) | 1 Bathroom

Hotel in Hoetting, Innsbruck

Luxurious ski hotel with full-service spa
Pamper yourself in Penz Hotel West's spa, enjoy the bar/lounge and restaurant, or hop on the free ski shuttle and hit the slopes.
Penz Hotel West offers 98 accommodations with minibars and safes. 90-cm flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Innsbruck hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Free cribs/infant beds

Hypo-allergenic bedding

Heating

Bed sheets

Safe

Desk

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 20 for adults and EUR 15 for children

1 bar

Room service available

1 restaurant

Minibar

Parking

Electric car charging station on site

Free ski shuttle

Extended parking on site (EUR 5 per night)

RV/bus/truck parking (surcharge) on site

Self parking on site (EUR 8 per night)

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 35

Wheelchair accessible (may have limitations)

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

Skiing lessons

Cross-country skiing

Ski lifts

Ski area

Downhill skiing

Skiing

Ski equipment rentals

Bicycle rentals

Fitness center

Full-service spa

Sauna

Entertainment

Satellite channels

90-cm flat-screen TV

General

Meeting rooms - 2

Free newspapers in lobby

Elevator

Vending machine

Front-desk safe

Banquet hall

English

German

Smoke-free property

Guest Services

Free cribs/infant beds

Laundry facilities

Concierge services

Ski passes

Daily housekeeping

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Front desk (limited hours)

Ski storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 11:00 pm late check-in subject to availability

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 20 for adults and eur 15 for children self parking fee: eur 8 per night extended parking fee: eur 5 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Donghyun

Dec 30, 2025 08:37:50 PM

Review Score: 10

Summary: Very clean and comfortable hotel. It was very nice travel with my family due to the hotel. Easy to access both city center and airport!

See All Reviews

Room Arrangement

Room Info	Facilities
Business Room Room Size: 269 square feet m² 1 Double Bed 1 Queen Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Mountain view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Family Room Room Size: 344 square feet m² 1 Double Bed 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 32.0, Square feet - 344, Ping - 9.67, Mountain view, Bed count minimum 1, Bed count maximum 1
Superior Room Room Size: 301 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 28, Transfer shower, Ping - 8.46, Square feet - 301, Mountain view, Wheelchair accessible, Bed count minimum 1, Air conditioning, Bed count maximum 2
Superior Room for Single Use Room Size: 301 square feet m² 1 Queen Bed 2 Twin Beds	General Ping - 8, Number of living rooms 0, Bathrobes, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Mountain view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 2
Business Room for Single Use Room Size: 269 square feet m² 1 Double Bed 1 Queen Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Square meters - 25, Mountain view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1
Triple Room Room Size: 301 square feet m² 2 Double Bed and Twin Bed 2 Queen Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Ping - 8.46, Square feet - 301, Mountain view, Bed count minimum 2, Bed count maximum 2