voco The Franklin New York by IHG | Hotel in New York

| 9.2 (823 Reviews) |  1 Bathroom
Upper East Side Hotel | voco The Franklin New York by IHG

Hotel in Upper East Side, New York

Hotel with a coffee shop, a short walk to Central Park
A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Secured self parking fee: usd 45 per day nearby parking fee: usd 45 per day(10 ft away; open 24 hours) pet fee: usd 75.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 75.00 per accommodation, per stay service animals are welcome, and are exempt from fees up to 67 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Sep 3, 2025 11:11:47 PM
Review Score:   4
Summary: Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
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